Auburn University
Submitted August 2, 2023
_X_ Compliance___ Partial Compliance___ Non-Compliance
Narrative

Introduction

 

Auburn University fully complies with this standard, providing a sufficient number of qualified staff—with appropriate education and/or experience in the student support service area—to accomplish the mission of the institution. Academic and student support units across the university—including the Division of Student Affairs, the Office of the Provost, and additional units within the academic colleges—are dedicated to ensuring that leadership and support staff are highly qualified and adequate in numbers so as to fulfill the expected outcomes of their unit and support the overall mission of the university.

 

Organization of Academic and Student Support Services

 

The majority of Auburn University’s academic and student support services are administered by personnel in the Division of Student Affairs, the Office of the Provost, and the academic colleges. To ensure the quality of these services, Auburn University employs ample qualified and engaged staff dedicated to fulfilling the university’s mission of student success.

 

Student Affairs

The Division of Student Affairs employs 207 full-time, non-student staff members. Of those, 120 are exempt professional staff members and 55 serve in leadership roles at the unit level. Below are the units that comprise the Division of Student Affairs.

  • Auburn Cares
  • Auburn University Medical Clinic
  • Campus Dining
  • Campus Recreation
  • First Year Experience
  • Greek Life
  • Health Promotion and Wellness Services
  • Melton Student Center
  • Parent and Family Programs
  • Property Management
  • SA (Student Affairs) Assessment and Strategic Planning
  • SA Business Office
  • SA Development
  • SA Human Resources
  • SA Administrative Leadership
  • SA Marketing
  • SA Technology
  • Student Conduct
  • Student Counseling & Psychological Services
  • Student Involvement
  • University Housing

 

Academic Advising

Auburn University employs 93 academic advisors who work within each of the 13 academic colleges while also coordinating centrally under the leadership of the Director of Academic Advising, who is employed by the Office of the Provost.

  • Administrative Leadership
  • College of Agriculture
  • College of Architecture, Design & Construction
  • Raymond J. Harbert College of Business
  • College of Education
  • Samuel Ginn College of Engineering
  • College of Forestry, Wildlife and Environment
  • Honor’s College
  • College of Human Sciences
  • College of Liberal Arts
  • College of Nursing
  • Harrison College of Pharmacy
  • College of Sciences and Mathematics
  • Exploratory Advising Center
  • College of Veterinary Medicine

 

Other Academic and Student Support Services

Auburn University also provides academic and student support services outside of the Division of Student Affairs and the Academic Advising system. Many of these centralized units are housed within the Office of the Provost, though some are under the leadership of other executive university administrators. These include:

  • Office of the President
    • Division of Enrollment Management
    • Office of Information Technology ( OIT)
    • Student Athlete Support Services
    • University Scholarships
    • Office of the Provost
      • Office of Accessibility
      • Alabama Prison Arts + Education Program ( APAEP)
      • Graduate School
      • Office of Inclusion & Diversity
      • International Student and Scholar Services
      • Office of Career Discovery and Success ( OCDS)
      • Office of the Registrar
      • Reserve Officers’ Training Corp ( ROTC) , ,
      • Academic Support
      • University Writing
    • Office of the Executive Vice President
      • Office of Campus Safety and Security
      • Transportation Services
      • Office of Business & Finance and Chief Financial Officer
        • Student Financial Services
        • Within the Academic Colleges
          • Brown-Kopel Student Achievement Center (Academic Coaching & Peer Tutoring)
          • Career Development and Corporate Relations (CDCR) – Samuel Ginn College of Engineering
          • Office of Professional and Career Development (OPCD) – Ramond J. Harbert College of Business
          • Rural Studio – College of Architecture, Design and Construction

 

Descriptions of the services/events offered by the above academic and student support units can be found in the response to Standard 12.1 (Student support services). Descriptions of strategic planning and assessment in these units can be found in the response to Standards 7.3 and 8.2.c.

 

Adequacy of Academic and Student Support Services Staff

 

Auburn University employs several processes to ensure that student support programs meet or exceed staffing needs and provide quality service. The following examples demonstrate how academic and student support services across units assess and adjust to maintain adequate staffing numbers and training.

 

Use of Assessment Results

The first of these is annual unit assessment processes whose results inform future planning. As described in Auburn University’s response to Standard 8.2.c, Student Outcomes: academic and student services, all student support units participate in goal setting and evaluation processes based on their mission, strategic goals, and overall success in achieving their unit’s outcomes. Based on university and unit-level strategic goals to leverage ongoing data collection processes into meaningful improvements in academic and student support, four additional Senior Analyst positions were created across the Academic Insight Lab, the Office of Inclusion & Diversity, and the Office of Strategic Planning and Assessment in the Division of Student Affairs.

 

Auburn Cares

From 2017-2020, Auburn Cares focused on marketing and outreach to increase awareness of their services to students, faculty, and staff. Carefully tracking the number of referrals, visits to campus resources like the Campus Food Pantry, and student feedback, Auburn Cares was able to demonstrate a dramatic increase in the demand for their services and resources. The 2018- 2019, 2019- 2020, and 2020- 2021 assessment reports show consistent growth in total referrals to one or more Auburn Cares resources. On one level, these reports demonstrate consistent improvement in the office’s outreach and awareness campaigns, fulfilling their stated outcomes. On another level, these results, as tracked carefully over multiple years of unit-level assessment, were also used to support the 2022 request for an additional full-time Case Manager to better serve the rising number of students utilizing Auburn Cares’ services and resources.

 

Academic Advising

Academic Advising units aim to keep advising ratios at or below 400 undergraduate students per advisor. Table 12.2-1 below outlines the ratio of professional advisors to Fall 2021 enrollment data in the Office of Institutional Research Factbook. The units exceeding the target ratio have taken actions to bring on additional advising staff or are a secondary advising unit in addition to the students’ primary advisors.

 

Table 12.2-1: Advisor to Advisee Ratio by College

College

Total Advisors

Total Advisees

Advisor to Advisee Ratio

College of Agriculture

8

1050

131

College of Architecture, Design and Construction

4

1613

403

Raymond J. Harbert College of Business

14

5343

382*

College of Education

7

1674

239

Samuel Ginn College of Engineering

17

5153

303

College of Forestry, Wildlife and Environment

2

490

245

College of Human Sciences

4

1396

349†

College of Liberal Arts

18

4334

241

College of Nursing

3

1081

360

College of Science and Mathematics

8

2471

309

Honors College‡

4

1691

423

*An additional transfer advisor was recently hired, taking the ratio down from 411.

†An additional advisor was recently hired, taking the ratio down from 465.

‡Honors College advisors are secondary advisors in addition to advisors in the respective colleges.

 

Since 2015, every advising unit has moved to having a director or advising/director of student services that leads the advising unit. The positions come together as a unified group to discuss advising practice, ensuring consistency in practice and seamless advising experiences for students as they change majors.

 

Another measure used to evaluate and confirm adequate student support services staffing is to consider professional expectations for student services with established national best practices. For example, in academic advising, Auburn University follows guidance provided by the National Academic Advising Association ( NACADA). As evidence of Auburn University’s exceptional academic advising program and their ability to embody NACADA’s best practices, Auburn advisors won the following NACADA awards in 2021-2022:

  • Regional Awards
    • Joyce C. Jackson Service Award
    • Excellence in Advising – Advisor Primary role
    • Excellence in Advising – Advising Administrator
    • Excellence in Advising – Faculty Advisor Certificate of Merit
  • National Awards
    • Outstanding Advising Administrator
    • Outstanding Advising Award – Faculty advisor Certificate of Merit
    • Outstanding Advising Award – Primary Role

 

The Miller Writing Center

A good example of adequacy in student academic support services is the Miller Writing Center, run out of the Office of University Writing. The Miller Writing Center offers hundreds of available writing consultation sessions per week during fall and spring semesters.

 

Historically, the Miller Writing Center employed enough staff to maintain about 300 hours/week during fall and spring semesters. The Miller Writing Center has slowly increased staff size over time, however, to maintain about 330 hours/week. The eventual goal of the writing center is to grow their reach from serving about 5% of the student body to serving about 10%.

 

Recently, the Miller Writing Center increased summer semester availability from around 40 sessions offered per week to closer to 70 sessions out of recognition that many students take summer classes and graduate students are working on projects year- round.

 

Another way the Miller Writing Center has increased service to students is to offer all appointments with the option of meeting either face-to-face or online; clients can now meet with a consultant from anywhere.

 

Given high turnover with a subset of graduate student consultants who also had other assistantships, the writing center increased the minimum number of hours for consultants to 10 per week, meaning graduate students with other assistantships can no longer work for the Miller Writing Center. To make up the gap, the writing center hires hourly graduate students who can work more than 10 hours per week and increased the number of graduate assistants employed by the Office of University Writing, who are required to work in the writing center. This maintains a stable base of graduate-level peer consultants.

 

All writing center staff members create an ePortfolio as part of their professional development. This prepares them to serve Auburn students who bring in ePortfolios and other multimodal clients.

 

Restructuring based on vacancies and studies

Additionally, position vacancies are used as an opportunity to review organizational and staffing structures. The departure of the University Career Center Director at the end of 2020 provided an opportunity to envision and implement a fresh approach to centralized career services. In 2021, Auburn University engaged the Career Leadership Collective to conduct a landscape analysis that would provide insight into the university’s current situation and offer  recommendations for future actions. The lessons from the analysis, together with emerging data and themes from the university’s developing Quality Enhancement Plan, encouraged the university to pursue a more collaborative, decentralized approach to career services. This work started in 2022, first with the significant restructuring of personnel roles in the unit, and second with the realignment of several existing services such as career coaching, exploratory advising services, and cooperative education. These and other upcoming changes to areas such as employer relations will help Auburn University realize its goal of creating a campus-wide ecosystem that supports student success.

 

Another example of this restructuring was a review of the Executive Director of Campus Recreation position. When the position was vacated due to a retirement, the decision was to combine Campus Recreation with Health Promotion and Wellness Services to create a new position title, Executive Director of Campus Recreation and Wellness. This new position allows wellness services and programs to be more closely aligned. Such reviews often confirm the need for filling the position as-is. This was the case when the Director of Student Involvement position was vacated in spring 2021 and when the Director of Greek Life had an opening in 2022.

 

Qualified Academic and Student Support Services Staff

 

Auburn University’s academic and student support services are not only adequately staffed but also highly qualified to serve in their roles across the university. University Employee Position Policies 2.4.3 and 2.16.1 stipulate that the qualifications of all employees are carefully evaluated to ensure alignment with the position for which they are being considered. As noted in Standard 5.5, the university uses PeopleAdmin for hiring; this software helps identify candidates with the strongest qualifications based on the specific needs of a position.

 

Minimum qualifications for staff-level positions in student affairs units are informed by and appropriate for the given position responsibilities, as shown in recent position postings: Administrator for Student Advocacy, Coordinator of Student Conduct, and Director of Property Management. Examples of recent positions filled with highly qualified staff members include: Executive Director of University Housing, Assistant Director of Student Affairs Facilities Operations, and Director of Student Involvement.

 

Tables 12.2-2 – 12.2-4 at the conclusion of this narrative display the affiliated department, employee’s name, position title, and the highest educational level reached (degree, academic program, institution, and year the degree was granted) for leadership within the academic/student support service arena. Additionally, a link to each staff member’s position description and resume is provided in the table to show that these personnel have the requisite education and/or training to satisfactorily perform their duties. Among other titles, these tables provide the credentials for administrative leadership levels, including: Vice President, Associate/Assistant Vice President, Director, Coordinator, and Advisor. For quick reference, these student support service staff are divided into three categories:  Student Services – Student Affairs (SA); Student Services – Academic Advising; and Student Services – Non-Academic Advising and Non-Student Affairs. 

 

The documentation provided illustrates how Auburn University has ensured that highly qualified individuals lead each of these essential student services.

  

Evaluation and Professional Development of Academic and Student Support Services Staff

  

Evaluation and Performance Management

Each student services staff member included in these three functional areas is required to comply with Auburn University’s Performance Management Process ( PMP). At Auburn University, performance management is about achieving expected outcomes and results within the individual’s job. Successful use of the performance management process helps employees reach organizational goals, increase employee engagement and productivity, and be better stewards of the many valuable Auburn University resources. This system requires that annually, the supervisor and employee meet to develop a planning document for the upcoming year that outlines performance expectations. Then, at the end of the review period, the supervisor and employee meet to review progress and accomplishments for that period. Each employee is provided guidance on how to be successful, and they are held accountable for their success or inability to complete expected tasks and/or meet agreed upon goals.    

 

Professional Development

Staff are also encouraged to participate in Auburn University’s Human Resources Development (HRD) offerings.  The mission of HRD is to deliver high-quality service in content, instruction, technology, and operational support to employee learners (full-time, part-time, and temporary employees). Auburn University’s vision is to connect Auburn people with their future by providing talent development experiences to support their growth. HRD courses are designed with working adults in mind. Classes assist employees in gaining tools to perform their duties more effectively, build their resumes, and grow professionally and personally. Courses are offered year-round and divided into the following categories: Campus Safety and Security, Communication and Teamwork, Diversity Commitment, Effective Professional Writing, Electronic Admin Systems (Banner), Leadership and Supervision, Office Administration, Personal Growth, and Safe & Secure Work Environment.

 

Information on courses, a calendar of courses, and registration for Human Resources Development courses are available to employees through the Fast-Train system. Employees can log into Fast-Train through the “Employees” tab of AU Access, the university’s online portal, to access all internal systems available to students and employees. AU Access is accessible easily at the top of the university website. Recognizing the changing nature of work and the need for each individual to engage in ongoing learning that is available at any time and in any place, Auburn University has introduced a steady stream of new, up-to-date online eLearning opportunities for employees. The courses are listed in the Fast-Train catalogue (featuring an “E” on the end of the course code).

For staff who are interested in continuing their education for academic credit (e.g., toward an academic certificate or degree), Auburn University will waive the tuition costs for up to 15 semester credit hours per year.

 

Academic and student support services staff are generally encouraged to pursue professional development related to their field. For example, Student Affairs staff complete trainings continually in their field of expertise. Most of these trainings are specific to their field and are required for licensure. For example, the staff in Student Counseling & Psychological Services must be licensed by the Alabama Board of Examiners. Student Affairs staff are required to complete Campus Security Authority Training. Additionally, Student Affairs staff are encouraged to complete Active Shooter Training, Safe Zone Training, and the Student Affairs Assessment Curriculum.

 

In addition to training, professional development is also represented in the awards earned by staff and programs. For example, Student Affairs employees and programs were recognized with the following awards in 2021-2022:

 

People

  • Torey Palmer – Student Affairs Most Valuable Player
  • Savanna Ewers – National Association of Student Personnel Administrators (NASPA) Future Leader Award
  • Emily Scarpa – NASPA Alabama Rising Star
  • Jamie Calvert – NASPA Outstanding Leadership in Student Government
  • Dr. Fred Kam – Education Community Service Award

Programs

  • Campus Recreation – Exercise is Medicine on campus Gold recognition
  • Active Minds – Healthy Campus Award
  • The Auburn Circle – Associated Collegiate Press Pacemaker
  • The Auburn Plainsman – Associated Collegiate Press Online Pacemaker
  • WEGL 91.1 FM – Alabama Broadcaster’s Association Awards: Judge’s Merit Award
  • The Auburn Plainsman – Associate Collegiate Press: Top 100 publication

 

Conclusion

 

Auburn University fully complies with this standard providing, a sufficient number of qualified leaders, staff, and administrators—with appropriate education and/or experience in the student support service area—to accomplish the mission of the institution and to support student success. Academic and student support units across the university—including the Division of Student Affairs, the Office of the Provost, and additional units within the academic Colleges—are dedicated to ensuring that leadership and support staff are highly qualified and adequate in numbers to fulfill the expected outcomes of their unit and support the overall mission of the university.

 

Table 12.2-1, Student Affairs Leadership

Name  

Title  

Responsibilities  

Education  

Experience  

Woodard, Bobby  

Senior Vice President, Student Affairs  

P rovides executive leadership, vision and  

accountability for the administration, development, assessment, and improvement of student services  

to support Auburn University's mission and strategic plan. Since 2014  

PhD Counseling and Human Development, University of Georgia; MA Educational Leadership, Student Personnel Administration.  

Assoc. Vice Chancellor/ Executive Directory for Student Involvement and Leadership, East Carolina University, 4 years.  

Cox, Lady  

Associate Vice President, Student Affairs  

Conducts management, planning, budgeting, policies and operations of  

 Student Involvement, Greek Life, Student Conduct, First-Year Experience, and Student Counseling & Psychological Services.   Since 2021  

EdD Higher Education Management, U of Georgia  

MS in Higher Education, Auburn University  

Asst. Vice President for Student Engagement 8 years, Auburn University;   Chief of Staff Student Affairs, 3 years; Auburn University.  Director/Coordinator, Parent and Student Services, 3 years, Mississippi State University  

Rush, Bryan  

Associate Vice President, Student Affairs  

Oversees operation of Student Involvement, Greek Life, Student Conduct, First-Year Experience, and Student Counseling & Psychological Services.   Since 2018  

PhD College Student Affairs Administration  

MA Student Affairs Administration, University of Georgia  

Dean of Students and Deputy Title IX Coordinator, 3 years, University of Southern Indiana; Vice President Student Services/ Dean of Students 6 years, Erskine College  

Hettinger, Katherine  

Director, Auburn Cares  

Serves as the campus expert and acts as p oint of contact for all referrals to Student Affairs about students of concern and students in crisis. Coordinates with other areas.   Since 2011  

MEd Community Counseling Kent State University  

Mental Health Specialist, 3 years, Auburn University; Multisystemic Therapist, Berea Children’s Home and Family Services.  

Kam, Fredrick (Fred )  

Director, AU Medical Clinic, AU Medical Clinic  

Dr. Kam is formally employed by East Alabama Medical Center (EAMC) wh ich provides managerial and medical services for the Auburn University Medical Clinic (AUMC). In addition to directing the clinic, Dr. Kam represents AUMC on bi-weekly Presidential Leadership meetings, University Senate, COVID-19 Task Force, etc.  

MD, University of Miami  

Medical Director, Student Health Services and private practices; Asst. Professor of Medicine.   

Harper, Scott  

Director, Facilities and Operations, Campus Recreation  

Directs and oversees recreational services, equipment, facilities, and materials;  ensures compliance with risk management. Since 2014  

MA Parks and Recreation Management;  

MS Exercise Science,   

University of Mississippi  

Manager Informal Recreation, 2 years, University of Alabama  

VACANT – Search open, reviewing applications starting 8/24/22   

Executive Director, Campus Recreation  

Directs, manages, leads, and supervises the comprehensive campus recreation and wellness programs.

 

 

 

Armstrong, Mark  

Executive Director, Academic Partnership and First Year Experience  

O versees a variety of programs and initiatives to promote the academic, social, and personal success of students. Since 1998  

MEd Administration of Higher Education, Auburn University  

Admissions Counselor 2 years, Auburn University  

VACANT  

Director, Greek Life  

Oversees operation of the Office of Greek Life and provides advice on Pan-Hellenic and fraternity/sorority issues.  

 

 

Smith, Eric  

Director, Health Promotion and Wellness Services  

Directs and leads the design, delivery, and evaluation of health education programs; provides health consultations and referral services .  Since 2010  

MA Student Affairs Administration, Ball State University  

 

Irvin-Howell, Melissa 

Director, Student Union, Melton Student Center  

Oversees management of facilities and daily operations of Student Union - areas of reservations, maintenance, and the business service center.   Since 2007  

MEd Counseling and Counseling Psychology  

Coordinator ,Union Building Operations and Services, 2 years , Auburn University  

Palmer, Torey  

Administrator, Parent and Family Programs  

E ngages, informs, and supports parents and family members of students through proactive communication, programming, and customer service.   Since 2019  

MEd Administration of Higher Education  

Interim Director, Career Center 1 year;  

Career Counselor, 7 years, Auburn University  

Wiard, Nicholas (Nick )  

Director, Student Conduct  

Directs and oversees the student conduct process and maintains related documentation. Since 2016  

MS College Student Personnel Administration, University of Central Arkansas  

Coordinator, Office of Student Conduct, 2 years, Auburn University  

Hankes, Doug  

Executive Director, Student Counseling and Psychological Services  

Provides leadership for clinical service delivery, outreach , psychoeducation, wellness and prevention initiatives, and crisis, mental health, and sexual assault emergency services.  Since 2007  

PhD Counseling Psychology;   

MS Sports Psychology/ Kinesiology,  

University of North Texas-Denton  

Auburn Athletics Psychology Team, 16 years;  

Associate Director Student Counseling Services 9 years  

Smith, Brad  

Director, Student Involvement  

Responsible for c reation, implementation, and assessment of the leadership, service, programming, and governance of student activities .  Since 2021  

MEd Higher Education Administration, Auburn University  

Assistant Director, Student Governance and Programming, 3 years.  

Tryman , Nyerere  

Executive Director, University Housing  

P rovides vision, leadership and oversight for the University’s comprehensive student housing program . Since 2018  

Master of Public Policy Administration, Mississippi State University  

Senior Coordinator, Academic Initiatives, University of Georgia 3 years;  

Assoc. Director Residence Life, 2 years, Georgia Gwinett College  

 

Table 12.2-2, Academic Advising

Name  

Title  

Responsibilities  

Education  

Experience  

Spiers, Ruthanna (Ruth i e )  

Director, University Advising  

Directs and oversees the academic advising function of the University   

Since 2015  

PhD Higher Education Administration  

MEd Counseling,  

Auburn University  

Academic Counseling, 2 years;  

Learning Community Program Coordinator, 7 years, Auburn University  

Brock, Amelauna (Amy )  

Director, Academic Advising, College of Agriculture  

Directs and oversees the academic advising function of the College.   

Since 2018  

PhD History, Auburn University;  

MA History, Western Kentucky University  

Assistant Director, Academic Advising and Planning, 3 years, Young Harris College  

Griffin, Joyce  

Director of Student Services, College of Architecture, Design, and Construction  

Directs and coordinates student advising, services, and programs of the College.  

Since 2003  

MS Education Secondary Education Mathematics, Troy State University  

Associate Director Admissions/ Records; Interim/Associate Registrar, Auburn University,   

3 years  

Mabrey, Beth Ann  

Director, Student Services, Raymond J. Harbert College of Business  

Directs and coordinates student advising, services, and programs of the College.  

Since 2009  

MEd Adult Education,  

Auburn University  

Academic Advisor I-III, 8 years,  

Raymond J. Harbert College of Business, Auburn University

 

Martin, Robin  

Director, Academic Advising, School of Kinesiology, College of Education  

Directs and oversees the academic advising function of the College.   

Since 2018  

MEd Physical Education Teacher Education, Auburn  University

Advisor III, School of Kinesiology, Auburn University  

Sullivan, Ashley  

Director, Academic Advising, College of Education  

Directs and oversees the academic advising function of the College.   

Since 2021  

PhD Candidate Adult Education, Auburn University;  

MEd Professional Counseling: College Student Affairs, University of West Georgia  

Academic Advising, 2 years, University of Georgia  

 

Moore, Janet  

Assistant Dean/Director of Student Services, Samuel Ginn College of Engineering  

Directs and coordinates student advising, services, and programs of the College . Since 2020  

   

EdD Higher Education Policy and Administration, University of Alabama  

Athletic Student Success Jacksonville State University  

Psychometrist  

Lovelace, Jacob Clinton (Clint )  

Manager, Academic Programs, Samuel Ginn College of Engineering  

Manages and directs the overall direction of academic related program s and service s of the c ollege .   Since 2021  

EdS Adult Education;  

MEd Higher Education Administration, Auburn University  

Coordinator of Student Services 11 years, Auburn University

 

Kenney, Jodie  

Director, Student Services, College of Forestry & Wildlife Sciences  

Directs and coordinates student advising, services, and programs of the college.  Since 2014  

Doctor of Education; Higher Education Leadership and Administration, Northern Arizona University  

Director Freshman Academic Advisement and Student Retention, 8 years, New Mexico State University

Hunter, Suzanne  

Assistant Director, Honors Advising, Honor's College  

Directs and oversees the academic advising functions for Auburn University Honors College.  Since 2019  

MEd Counselor Education; Student Affairs, Clemson University  

Academic Advisor, Honors College, 4 years, Auburn University  

 

Parker, Kim  

Director, Student Academic Initiatives, College of Human Sciences   

Advises students on course selection, program requirements, and post-college plans. Since 2018    

MS Consumer and Design Sciences;  

MS Academic Advising, Kansas State University  

Acad emic Advisor, College of Human Sciences, 10 years, Auburn University

 

Adams, Melissa  

Director, Student Services, College of Liberal Arts  

Directs and coordinates student advising, services, and programs for the college.  Since 2017  

PhD Adult Education;  

MEd Counseling  

Auburn University  

Academic Advisor I-III, College of Liberal Arts, 6 years, Auburn University  

Hennessey, Pam  

Director of Academic Advising, College of Nursing  

Directs and oversees the academic advising function of the college.   

Since 2019  

MEd Counseling  

Auburn University  

Academic Advisor, School of Nursing, 8 years, Auburn University  

Hall, Eric

Director, Student Services, College of Sciences and Mathematics  

Directs and coordinates student advising, services, and programs for the college.  Since  2021.

PhD Educational Psychology, Auburn University,  

Graduate Certificate: Academic Advising, Kansas State Uniersity.  

Assistant Director of Career Services, College of Liberal Arts, 1 year, Auburn University 

 

Program Coordinator, Engineering Academic Excellence Program, 4 years, Auburn University

Childress, Beverly  

Director, Pre-Health Professions Programs, College of Sciences and Mathematics  

Directs and oversees the academic advising function of the college.   

Since 2000  

MA Counseling and Guidance University of Alabama  

Director of Pre-Health Professions , Academic Advisor, College of Sciences & Mathematics  

Hamilton, Candice  

Coordinator, Academic Programs, College of Sciences and Mathematics  

Coordinates day-to-day operations of academic related programs and services of the c ollege .  Since 2021  

MEd E arly Childhood Education  

Curriculum Designer, Writing Analyst , Writing w ith Design, 7 years  

Kaplowitz, Craig  

Director, Exploratory Advising Center  

Oversees central operations, advising, curriculum and course scheduling, and collaborates with c olleges. Since 2019  

PhD History, Vanderbilt University  

Professor of History, 15 years;  

Director, Honors Program, 10 years, Judson University  

 

Table 12.2-3, Other Academic and Student Support Services

Name  

Title  

Responsibilities  

Education  

Experience  

Miller,

Jaime  

Director,

Student Academic Support  

Directs the development and administration of a comprehensive program of academic support services  

for students.  Since 2017  

MEd Higher Education and Student Affairs, University of South Carolina  

Director, Student Success Center, 3 years, Young Harris College  

Ansley, Samantha  

Coordinator, Student Programs  

Develops, plans, coordinates, promotes, and performs student-focused services or programs . Since 2017  

MEd Clinical Mental Health Counseling, Auburn University  

Interim Special Events Coordinator, 1 year, Career Center, Auburn University  

Bentley, Barclay  

Director, Office of Accessibility    

Directs the operations and activities of the Program for Students with Disabilities. Since 2021  

MEd Rehabilitation Counseling ,  

Auburn University   

Accommodations Specialis t, 8 years, Auburn University  

Stevens, Kyes  

Founder, Director and Instructor, Alabama

Prison Arts + Education Project  

Oversees the initiative that provides access to sustained, quality education to people incarcerated in Alabama.   Since 2004  

MFA Poetry;    

MA Women’s History,  

Sarah Lawrence College  

Director of Communications, 1 year, College of Architecture, Design and Construction,  Auburn University; Teaching Poet, NEA Fellowship, Talladega Corrections Institution  

Weiss, Deborah  

Director,

Auburn

Abroad,

Office of International Programs  

O versees the functions, operations, marketing, compliance and emergency response aspects of Auburn Abroad.   Since 2011  

MBA, Emory University  

Consultant to support international students,  Business Partner and Consultant, Weiss, Weiss & Curry, LLC  

King,

Kelvin  

Executive Director, Department of Campus Safety & Security  

Oversee s planning, organizing, and directing campus-wide safety and  

security function, coordination of emergency management, police, fire, and  

emergency medical services.   Since 2018  

MA, Strategic Studies,  

Air War College  

Senior Agent, Special Agent , 27 years, Federal Bureau of Investigation

 

 

Bowers, Jessica  

Manager,

Career Development and Coaching, Career Development

& Corporate Relations , Samuel Ginn,  College

of

Engineering  

C ollaborat es with peer leadership in  

develop ing , implement ing , and assess ing  career coaching and professional development services and programs. Since 2018  

MS College Student Personnel, University of Tennessee-Knoxville  

Assistant Director, Pre-Health Advisor, 4 years, University of Virginia Career Center

Stallings, Erica  

Executive Director,

Career Discovery

and Success  

Serves as primary university champion for post-graduation outcomes, leading strategic efforts for post-graduation  

success.   Since 2022  

PhD Counselor Education, Auburn University  

MEd School Counseling, Valdosta State University  

Program Director, Career Advising/Counseling, 5 years, Florida State University;  Lead Career Coach, 4 years, Auburn University

 

Kaplowitz, Craig  

Director, Exploratory Advising

Center, Career Discovery and Success  

Oversees efforts to support students exploring different majors . Since 2019  

PhD History,  
Vanderbilt University  

Faculty member, Director, Honors Program, 15 years, Judson University

Roberds, Addie  

Coordinator, College/

School Programs , College of Liberal Arts  

P lan s and implem ents programs designed to engage constituents. Serves as a liaison between students, faculty, staff, alumni,  and e mployers . Since 2021  

BA Communication,  

Auburn University  

Development Coordinator, 2 years, Alabama 4-H Foundation;  Tigers Unlimited, 2 years, Auburn Athletics Department

Driver, Kaitlin  

Coordinator, Tutoring Services, Samuel Ginn College of Engineering  

C oordinat es tutoring services . Oversees daily operations and academic support activities . Since 2022  

MEd Higher Education, University of Virginia  

Graduate Intern for Undergraduate Success,  2 years,   University of Virginia  

Friedenreich, Katherine (Kathy )  

Manager, Academic Support,

Samuel Ginn College of Engineering  

Coordinates and deliv ers academic support services,  including  academic referral s, coaching, and individual and group tutoring . Since 2018  

MEd Special Education, University of Phoenix  

Student Services Administration, Academic Advising, Academic Counselor, 5 years, Auburn University  

Gaymon, Joffrey  

Vice President, Enrollment Services, Enrollment Management  

P rovide s strategic leadership and execution in advancing recruitment and enrollment goals .  Since 2019  

EdD Higher Education Administration, Northeastern University  

Vice President for Enrollment and Student Affairs, Associate Vice President, Assistant Vice President, 9 years,  University of West Florida.  

Flowers, George  

Dean of the Graduate School/

Professor of Mechanical Engineering, Graduate School  

Provost's principal advisor on graduate programs ; administration , quality, and review of the curricula of the university's   graduate programs.  Since 2008  

PhD Mechanical Engineering, Georgia Institute of Technology  

Interim Dean, Acting Associate Dean, Professor Mechanical Engineering 18 years, Auburn University

 

Morgan, Theresa  

Director of Graduate Admissions, Graduate School  

O versees the operations for graduate admissions, ensuring admissions goals are   met and overseeing the graduate admissions staff.  Since 2008  

MA Sociology, Auburn University  

Assistant Director of Graduate Admissions 2 years, International Admissions Officer 2 years, Auburn University  

Sippial, Tiffany  

Director,

Honors

College  

D evelop s , strengthen s , a nd promote s the Honors College and its students. Oversees a quality curriculum; recruit s and retain s highly qualified students . Since 2018  

PhD History, University of New Mexico  

Director of Graduate Studies, Department of History, Professor, 15 years, Auburn University   

Benson Clayton, Taffye  

Vice President and Associate Provost for Inclusion & Diversity  

Fosters campus environment of inclusion; recruits, retains, and represents people of color, ethnic minorities, women, and people with disabilities. Since 2016  

EdD Educational Leadership, East Carolina University  

Associate Vice Chancellor/Vice Provost and Chief Diversity Officer, 4 years, University of North Carolina-Chapel Hill  

O'Connor, James

(Jim )  

Chief

Information Officer (Central IT Staff Leadership), Information Technology  

Oversees governance in managing technology for faculty, staff, students, researchers, and extension units. Modernizes technology planning and  

service delivery.  

MBA Information Systems, Golden Gate University

 

Vice President for Information Technology/Chied Information Officer, 6 years, Georgia Institute of Technology  

Budic , Obrad  

Director/

Principal Designated School Official (PDS) & R0, Office of International Programs  

O versees all functions of the Office of International Student and Scholar Services (ISSS).  Since 2017  

BS Urban Planning and Economic Development, University of Belgrade  

SEVIS Policy Analyst and Policy Officer, 8 years, Ohio State University   

VACANT  

Director, Professional & Career Development, Raymond J. Harbert

College of Business  

Oversees the strategic direction of the Office of Professional and Career Development . Serves as the chief liaison between the office and the University Career Center, college administrators, departmental internship/program coordinators, external employers, and students.  

 

 

Battye, Karen  

University Registrar, Office of the Registrar  

D irect, and administers  operations of the Office of the Registrar ; oversees  academic records, student academic preparedness and evaluation, registration, and permanent r ecord s. Since 2019  

MISE Industrial Engineering, Auburn University  

Senior Institutional Research Analyst, 9 years, Auburn University; Process Management Analyst , 2 years, East Alabama Medical Center   

Fryar,

Laura  

Professor of Military

Science [Lieutenant Colonel, Army ]  

Serves as the Professor of Military Science ; recruit s , train s , and commission s highly qualified US Army Officers  (2LTs). Since 2022  

MBA, Liberty University  

Active Duty, 17 years, US Army

McMullen, Charles   

Professor of Aerospace Studies and Commander

of Air Force Reserve Officer Training Corps (AFROTC) [Lieutenant Colonel, Air Force )  

Serves as Professor of Aerospace Studies.   R esponsib le for training and mentoring students preparing to become Air Force officers. Since 2020  

Master of Strategic Studies, Air University  

Active Duty, 14 years, US Airforce

 

Roberts, Matthew  

Commanding Officer and Professor of Naval Science [Captain, Navy ]  

Serves as Professor of Naval Science &  

Commanding Officer Trains and mentor s students preparing to become Naval officers.   Since 2020  

Masters Engineering Management, Auburn University;  

MA National Security, Naval War College  

Active Duty, 29 years, US Navy

 

Smith, Rusty  

Associate Director, Rural Studio, and Associate Professor, College of Architecture, Design, and Construction  

A cts as the day-to-day liaison between the remote Rural Studio campus and the m ain Auburn University campus.  Since 2007  

MFA, Art Institute of Chicago  

Associate Professor of Architecture, 14 years, Auburn University  

Flynn, Kathryn  

Senior Associate Athletics Director for Student-Athlete Support Services, AU Athletics  

Oversees a variety of support services for student athletes; leads  strategic planning, policy, and procedure implementation and oversight. Since 2016  

PhD Marine Sciences, Louisiana State University  

Associate Director, University College,   Director, Interdisciplinary Studies   

Program, 2 years;  Academic Counseling & Advising, 2 years  

Reynolds, Michael  

Executive Director, Student Financial Services  

Directs the activities of the Office of Student Financial Services by which students, parents, university  

departments, donors, and other constituents conduct their financial affairs.  Since 2004  

Master of Public Administration,  Auburn University at Montgomery  

Director/Coordinator Financial Aid, 5 years, Auburn University;  

Student Financial Assistance Program Administrator , 4 years, Alabama Student Loan Program  

Harris,

Chris  

Director, Transportation Services  

D irect s and monitor s daily activities, implemen ts strategic plan for the department, ensur es programs and services are actively communicated to campus constituents and visitors, and recommends improvements for u niversity parking, transportation, and vehicle operations.  Since 2019  

BA, Radio/TV Communications, Nashville School of Broadcasting  

General Manager, First Transit, Inc., 2 years;   Assistant General Manager , 4 years, Emory University;   Operations, Safety and Training Manager, 3 years, Veolia Transportation  

Rooker, Velda  

Director, University Scholarships, Office of University Scholarships  

Directs the operations of the Office of University Scholarships and awards and processes institutional  

and external scholarships.   Since 2007  

MA Higher Education Administration  

Auburn University  

Interim Dean, Enrollment Services, 2 years;  Scholarship Advisor, 2 years,  

Auburn University  

Basgier , Christopher  

Director, University Writing, Office of University Writing  

L eads the o ffice and its team of faculty, administrative professionals, and consultants; collaborat es with faculty,   administrators, and professional staff;  promotes excellence in student writing. Since 2020  

PhD English, Composition, Literacy, and Culture. Indiana University  

MA English, University of Alabama  

Associate Director, University Writing, 2 years, Auburn University;  

Assistant Professor of English, Director of Composition, Coordinator of Writing Across Curriculum, 4 years, University of North Dakota  

Esposito, Paul

(Puck )  

Director, Veterans Resource Center/Captain, US Navy Retired, Veterans Resource Center  

Provides direction and leadership to the Auburn University Veterans Resource Center (AUVRC); p lans advising, departmental programming, workshops, and social opportunities. Since 2013

 

MS, Industrial College of the Armed Forces;  

BS, Siena College  

Professor of Naval Science and Commander of Naval ROTC, Auburn University 7 years.  

US Navy, Retired